Privacy Policy

1. Who We Are

Lifestyle Media Group Ltd (Company No. 3871517) is a data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our registered address is in Cambridge, UK.

For any data-related queries, please call us on 01223 495 599.

2. What Data We Collect

When you use our website or contact us, we may collect:

• Name, email address, phone number and company name (from contact and quote forms)
• IP address and browser/device information (via cookies and analytics)
• Correspondence you send to us by email or phone

Our consumer database (Catalink) is maintained separately and governed by its own privacy notice available at www.catalink.com.

3. How We Use Your Data

We use data collected from this website to:

• Respond to enquiries and provide quotes
• Provide services you have requested
• Send relevant marketing communications (where you have given consent or we have a legitimate interest)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We rely on the following legal bases for processing personal data:

• Contract — processing necessary to fulfil a service you've requested
• Legitimate interests — responding to enquiries and marketing to existing clients
• Consent — where you have opted in to receive marketing communications
• Legal obligation — where required by law

5. Sharing Your Data

We do not sell personal data. We may share data with trusted service providers who assist in operating our business (e.g. email delivery platforms, analytics providers) — always under appropriate data processing agreements. We do not transfer data outside the UK/EEA without appropriate safeguards.

6. Retention

We retain personal data only for as long as necessary for the purposes described above, or as required by law. Enquiry data is typically retained for up to 3 years from last contact.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability (where applicable)
• Withdraw consent at any time

To exercise any of these rights, call us on 01223 495 599. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

We use cookies to understand how visitors use our website (via Google Analytics) and to ensure the site functions correctly. You can control cookies via your browser settings. We do not use cookies for advertising or tracking across other websites.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. We recommend checking this page periodically.